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One load, from the job sheet to DEFRA.

Everything about a load lives on one record: who asked for it, who moved it, what it weighed, who signed for it and what DEFRA said.

Sample record. All names and numbers are made up.
  1. 07:52

    Producer

    Transfer note signed by link

    WTN-004127
  2. 07:58

    Carrier

    Collected. Driver's paper ticket keyed in by the office

    Run R-118, AB12 CDE
  3. 08:14

    Receiving site

    Weighed in. Net 10,460 kg scrap pallets

    Ticket 004817
  4. 08:22

    DEFRA

    Receipt sent

    Awaiting tracking ID
    Not confirmed yet

Five steps, one record

  1. Book the job

    Take the order, put it on a run and give it to a driver and a vehicle.

  2. Collect it

    On paper or on the app. Paper is keyed in afterwards and still dated when the work was actually done.

  3. Sign the transfer note

    In person, or by a link sent to the customer. Once signed, the note is frozen exactly as it was agreed.

  4. Weigh it in

    Gross and tare at the weighbridge, against the same load. Regular vehicles can use a season ticket.

  5. Report it to DEFRA

    Receiving sites send the load to DEFRA's service and see the answer on the load itself.

The ticket is the record

What every ticket has

  • Ticket number, and the times in and out
  • The vehicle and who hauled it
  • What the waste is, and its waste code
  • Gross, tare and net weight
  • The operator's signature
Sample ticket. All names and numbers are made up.

What WasteOne adds

  • The signed transfer note it belongs to
  • The job and the run it came from
  • DEFRA's answer, and when it's due
  • Who changed anything, and when
  • A copy for your customer

What "sent" means

Every load shows one of three states. Only DEFRA's answer can move it to the first, and anything we can't check shows as not confirmed, never as done.

Confirmed

DEFRA has accepted it and given it a tracking ID.

Not confirmed yet

Not yet answered. Treat it as not done.

Needs fixing

DEFRA refused it. We tell you what to change, in plain English.

Where it's up to

WasteOne is being built in stages. This list is kept true, not hopeful.

As of 9 October 2026

  • Office web appJobs, runs, loads, weighings, transfer notes signed by link, season tickets, PDF copies
    Built
  • Android app for driversWorks without signal. Signing on the phone, photos, QR scanning, yard check-in. Not yet on real phones
    Built, in final testing
  • Portal for your own customers
    Planned
  • Pilot with a wood and pallet recycler
    Planned
  • Live weighbridge connections
    Planned
  • Sending receipts to DEFRAAfter DEFRA's production approval tests, planned for 2027
    Planned
  • DEFRA's carrier, broker and dealer phase
    When DEFRA opens it

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